Shipping & Delivery

If the Buyer fails to pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

For local orders (Turkey), delivery costs are covered by 301 Design Studio unless otherwise stated for certain products.

301 Design Studio carefully selects your products, packs them securely to prevent damage, and delivers them to shipping/cargo companies or delivers them using its own vehicle. Products that are damaged during the transfer phase should not be accepted, and a damage report must be prepared with the shipping company. After the damage report of the unaccepted product is sent to us by the Buyer, a new product will be delivered as soon as possible.

The delivery costs of products ordered from abroad (outside Turkey) are covered by the Buyer.

If products ordered from abroad (outside Turkey) are received damaged or faulty, the Buyer must inform both the Seller and the carrier shipping company with detailed images within a maximum of 3 business days from the date of receipt. The Buyer is responsible for carrying out the necessary inspections.